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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abc Harman

June 10, 2025

1  out of  5
rating by Abc Harman
"Not a good neighbor they will use unethical and retaliatory practices and policies if you disagree with them original offer I was not happy with I then filed and internal complaint and out of retaliation they significantly lowered the offer. Melissa East and her team out of Atlanta Georgia was assigned to my claim they will use these tactics on you as well the saving sound great however when it comes to the claims process they are no good"
We responded:
"Abc Harman, thank you for sharing your concerns. We genuinely regret to hear about your experience, but we want to clarify that our agency does not have any record of working with you directly, and we are not involved in the claim process you described. We take claims and customer satisfaction very seriously, and we do not engage in unethical or retaliatory practices. If you believe there has been a misunderstanding or if you are a customer of ours, we encourage you to contact us directly at 734-728-5525 or anita@anitamurray.com so we can look into your situation and address any concerns appropriately. Our goal is to provide fair and transparent service, and we appreciate the opportunity to resolve any issues you may have. Thank you, Anita "
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Marlena C

June 3, 2025

5  out of  5
rating by Marlena C
"Anita Murray state Farm insurance company in westland is the best. Everyone there is amazing and Keith just is fabulous. Please get your insurance quotes from here where they treat like you are family.."
We responded:
"Thank you so much for your wonderful review, Marlena! We truly appreciate your kind words and are thrilled to hear you feel like family here. Keith and the entire team are dedicated to providing the best service possible, and your support means the world to us. We look forward to continuing to serve you with the same care and commitment. Thanks again for trusting us with your insurance needs! Warm regards, Anita"
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angel_cutie

May 22, 2025

5  out of  5
rating by angel_cutie
"Very nice professional explaining every detail about Every Question."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cole Poyner

May 21, 2025

5  out of  5
rating by Cole Poyner
"I have been with Anita Murray,State Farm for about 5 years. Absolutely love this agency !!! Everybody in the office is super friendly very professional!!⭐⭐⭐⭐⭐"
We responded:
"Cole, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tamaisha Wright

January 6, 2025

5  out of  5
rating by Tamaisha Wright
"Awesome group of people very professional and nice and help explaining things about language of insurance💐"
We responded:
"Tamaisha, thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Helping our customers understand the language of insurance is our priority, and it’s wonderful to know that we could assist you. If you have any more questions or need further assistance, don’t hesitate to reach out. We truly appreciate your support!"
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Kanuts 2016 Live

October 3, 2024

5  out of  5
rating by Kanuts 2016 Live
"Very respectful always on time definitely great service . Makes you feel family oriented."
We responded:
"Thank you for being apart of our family. We truly appreciate you!"
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Ivy Fields

September 26, 2024

5  out of  5
rating by Ivy Fields
"Great service and prices! Thank you Anita!"
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Kandiss Ecton

September 26, 2024

5  out of  5
rating by Kandiss Ecton
"Great service! Anita and team are the best."
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Charlotte Wright

September 24, 2024

5  out of  5
rating by Charlotte Wright
"Excellent service!!! The agents here are friendly, helpful and efficient. I sent all my family and friends to this agency."
We responded:
"Thank you Ms. Wright. We appreciate you!"
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Maryanne Gause

August 29, 2024

1  out of  5
rating by Maryanne Gause
"I have been with State farm for many of years. My homeowners insurance has now gone up $400 this year. I tried to file a claim in regards to my roof leaking from previous owners that had the home before me had the roof replaced and now there’s mold in my bathroom because of the roof that was there before I moved in And it’s now not covered and the person that I’m supposed to be handling the claim has never once returned my call let alone answered the phone so I think I’m going to take my policy for homeowners somewhere else"
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Bea Writes

August 1, 2024

5  out of  5
rating by Bea Writes
"Very professional! Anita is very caring and will do her best to provide the best service and coverage for your situation."
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Anne Schepers

August 1, 2024

5  out of  5
rating by Anne Schepers
"I have been with State Farm for many years. Anita Murray has always been very kind, answers all questions, and tries to help the best she can. She also calls back timely when you leave your name and number for her to call. Today i was talking to an agent there named Leah over the phone. Leah took so much time with me, helped me figure out which way to go on all our 5 cars on our policy. She was extremely nice and very professional and never rushed our conversation. I would highly recommend this office for home or car insurance needs."
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Keith Anderson

July 9, 2024

5  out of  5
rating by Keith Anderson
"No issues at all!! Always available when needed."
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Stacey Desjardins

July 3, 2024

5  out of  5
rating by Stacey Desjardins
"I needed to take a moment to give Keith Herndon a review on his outstanding customer service. He was so professional, patience and very attentive. Thank you for all your help!!!"
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Michael D. S.

April 3, 2024

5  out of  5
rating by Michael D. S.
"I've worked with Ms Murray's office for many years. You will be challenged to find better in the industry! The Team has maintained a unique combination of Professionalism, Class, and a personal Family touch. You Can Trust their Advice."
We responded:
"Michael, Thank you so much for your glowing 5-star review! We truly appreciate your continued support and loyalty over the years. At Anita Murray's Sate Farm office, we strive to provide the highest level of service and it's incredibly rewarding to hear that we have surpassed your expectations. Our team takes great pride in maintaining a unique combination of professionalism, class, and a personal family touch, so it's fantastic to know that you have experienced this firsthand. We understand the importance of trust when it comes to receiving advice, and we are delighted that you have placed your trust in us. Rest assured, we will continue to deliver the guidance and support you need with the utmost integrity. Thank you again for your kind words and for being such a valued customer. We look forward to serving you for many more years to come! Warm regards, Anita"
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Tamika McCombs

December 20, 2023

5  out of  5
rating by Tamika McCombs
"It was time to renew car insurance and add a new renter's policy. Leah responded to my inquiry within minutes! The quotes for both, car and renter's, beat every quote I had received. In under 30 minutes I was insured with everything I needed and far below what I was previously paying, and below what I was currently being quoted even though I have been a safe driver with 30 years of experience. She was fast, efficient, and very pleasant! I am very grateful."
We responded:
"Thank you for your amazing review! We're so happy that Leah was able to provide you with prompt and excellent service. It's great to hear that our quotes beat all others and that you were able to save money while getting the coverage you needed for auto and renters insurance. We look forward to serving you again in the future. Best regards, Anita A. Murray State Farm"
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Big Papa

December 20, 2023

5  out of  5
rating by Big Papa
"A family of friends and family. You are not a stranger."
We responded:
"Period Big Papa! Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're pleased to hear that you had such a great experience with us handling your auto and home insurance needs. It means a lot to us knowing that we were able to create a memorable experience for you at Anita Murray State Farm. We truly value your support and look forward to serving you again in the future. Thank you for choosing us as your trusted insurance agency."
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Free Care

September 3, 2023

1  out of  5
rating by Free Care
"Change policy without permission. Thefts,"
We responded:
"Thank you for taking the time to leave a review. We value your feedback, even though we are unable to identify you as a customer. Here at Anita A. Murray State Farm, we strive to maintain transparency and uphold ethical practices. Policy changes are made by request only. We would appreciate it if you could provide us with more information regarding your concerns so that we can address them appropriately. "
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Rosa Reed

May 28, 2023

5  out of  5
rating by Rosa Reed
"When I went through them for car insurance and rent insurance it was a wonderful experience. They where right by my side when I lost everything do to a apartment fire."
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Black7 Samurai

May 3, 2023

5  out of  5
rating by Black7 Samurai
"Very professional, great customer service and wonderful rates. Definitely recommend."
We responded:
"Thank you for the 5-Star review! We truly appreciate you. "
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Jeffrey Stephens

March 19, 2023

5  out of  5
rating by Jeffrey Stephens
"Always friendly and helpful."
We responded:
"Thank you Jeffrey! We strive for exceptional customer service every time. "
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dmack66683

March 12, 2023

5  out of  5
rating by dmack66683
"Nice lady"
We responded:
"We appreciate your review DMack. Thank you!"
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Amber Marie

February 4, 2023

5  out of  5
rating by Amber Marie
"I love all these ladies, very nice professional and helped me out every step of the way. They also give you a gift package and a soft drink on you're way. Anyone is looking to transfer or just going through state farm these are the ladies"
We responded:
"Welcome to the family, Amber! We know that there are many options to choose from when it comes to deciding on an insurance provider and agency. We’re honored that you chose us to service your insurance needs. Thank you for the awesome review!"
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Roberta Ward

October 19, 2022

5  out of  5
rating by Roberta Ward
"Very accommodating and efficient. Anita was extremely helpful and made the process thus very easy for me. I would highly recommend her agency."
We responded:
"Ms. Ward, thank you so much. It was a pleasure helping you achieve the proper protection for your family. Welcome to the State Farm family!"
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Instock Supply

July 15, 2022

5  out of  5
rating by Instock Supply
"The staff at Anita Murray State farm is Great!. I was actually contemplating leaving State Farm (I was with another agent that did not provide adequate service). A colleague of mine recommended that I try his agent Anita Murray as he was more then satisfied. I am glad I did. I have Homeowners, Business and Auto Insurance through them. Being a business owner you know that your staff has to provide excellent customer service. This office does just that. Thanks!"